Data Protection and Privacy Policy

Derek Wittmann Family Funeral Directors Burnside Funeral Home, Aberfeldy, PH15 2AU

Derek Wittmann Family Funeral Directors is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard personal information when providing funeral services or when you visit our website.

1. Who We Are

Derek Wittmann Family Funeral Directors provides funeral arrangement and related services from: Burnside Funeral Home
Aberfeldy
Perthshire
PH15 2AU

For the purposes of data protection law, we are the data controller responsible for the personal information you provide to us.

2. Information We May Collect

When arranging a funeral or contacting us, we may collect and process the following information:

• Name, address, telephone number and email address
• Details relating to the deceased
• Next of kin and family contact details
• Funeral service arrangements and preferences
• Financial and billing information
• Any other information required to provide our services

This information is usually provided directly by the family or the person arranging the funeral.

3. How We Use Your Information

We use personal information in order to:

• Arrange and deliver funeral services
• Communicate with you regarding funeral arrangements
• Liaise with third parties involved in the funeral
• Prepare documentation and invoices
• Meet legal and regulatory obligations

We only collect information that is necessary to carry out these services.

4. Sharing Information with Third Parties

In order to arrange a funeral, we may need to share relevant information with organisations such as:

• Crematoria or burial authorities
• Ministers or celebrants
• Doctors or medical professionals
• Florists
• Newspaper publishers
• Memorial masons
• Transport providers

We will only share the information necessary for them to provide their services.

We will never sell or pass your personal information to third parties for marketing purposes.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity – to provide funeral services requested by you
• Legal obligations – where required by law or regulation
• Legitimate interests – where processing is necessary to operate our business responsibly
• Consent – where you have agreed to receive marketing communications

6. Data Security

We take appropriate technical and organisational measures to ensure personal information is protected against:

• Loss
• Misuse
• Unauthorised access
• Disclosure or alteration

All information is handled confidentially and stored securely.

7. How Long We Keep Information

We retain records only for as long as necessary to fulfil our services and meet legal obligations.

This may include retaining certain documents for regulatory, accounting or legal purposes.

8. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal data where appropriate
• Restrict or object to certain processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests relating to your data can be made by contacting us directly.

9. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Derek Wittmann Family Funeral Directors
Burnside Funeral Home
Aberfeldy
PH15 2AU