At Derek Wittmann Family Funeral Directors we aim to provide a professional, compassionate and dignified service to every family we support.

If you have concerns about any aspect of the service you have received, we encourage you to let us know so that we can resolve the matter as quickly as possible.

1. Contacting Us

In the first instance, please contact the funeral director who arranged the funeral or speak directly with a member of our team.

You can do this by:

• Telephone
• Email
• Writing to us at our funeral home

We will acknowledge your concern and aim to resolve the issue promptly and fairly.

2. Our Commitment

We treat all complaints seriously and will always aim to:

• Listen carefully to your concerns
• Investigate the matter thoroughly
• Respond respectfully and professionally
• Work towards a fair resolution

Feedback from families helps us continually improve the service we provide.